Patient Testimonials
We strive to improve and make every patient experience more positive than the last. Please share your experience at the North Memorial Ambulatory Surgery Center of Maple Grove.
I have been a patient of Dr. Crowe for 24 years with history of degenerative disc disease. Over the years, Dr. Crowe has performed 3 laminectomies and even helped out with a nagging bunion. To his surprise, following each procedure, I returned back to my cubical at my employer sooner and sooner; far less time than anticipated for recovery. Over the years I would have discomfort in my lower back. I would have good and not so good pain level days. My go to was not narcotics, they just mask the pain. I learned to manage my discomfort by eating healthy nutrient foods, rich greens, proteins, staying active, using breathing relaxation and Tylenol when needed.
Over the past year I noticed a burning pain in my right leg when walking a short distance. Then 6 months ago the pain radiated to my left leg. Based on prior visits and conversations with Dr. Crowe, we often discussed fusion to help relieve my lower back discomfort.
The appointment that changed it all!
I was mentally prepared for spinal fusion, however, the x-ray revealed that I had arthritis in both hips; right far worse than left. Next step – hip replacement surgery. Wait! My mind wasn’t ready to hear hip replacement surgery.
Best decision!
Surgery completed on 9/12/2019. Saturday 9/14 I was walking 570 feet with a cane. Monday 9/16 I was walking 570 feet 2-3 times daily and only carrying my cane as a just in case. 9/18 no cane needed. With the ability to work from home during my recovery I started back to work full time 5 days after my surgery. By my 2 week follow-up I was climbing stairs with support of both legs. No, I’m not walking my prior pace just yet but will be very soon.
Shout Outs!
Dr. Crowe – couldn’t ask for a better surgeon. My daily pain level went from a 6-7 to 1-3, and will decrease more over time.
North Memorial Ambulatory Surgery Center – fantastic staff and team of nurses. Couldn’t ask for a better experience.
EXCEL program – highly recommend. Far better than a hospital setting for overnight stay.
Thank you Dr. Crowe, TCO, NMASC, EXCEL program and staff who assisted with my surgery and after care.
– Paula W.
“Thank you so very much for the excellent care you gave to my daughter last week. The entire experience, starting with the lovely receptionist, and including the nurses, and especially you, Dr. Kern, was absolutely top-notch!”
“I am a retired school superintendent and know quality. You are at the top of your game. Just keep the edge ‘sharp’ so other’s can have the wonderful experiences I have had at ASC.”
“I think the staff was very caring and had a genuine desire to help. I am a business consultant and I know when a business is well run and employees are engaged vs. just trying to do their job. The employees were engaged and went above and beyond just doing the procedure. They cared about the person they are working with (me).”
“This process was excellent. The women at the front desk were friendly and courteous, and someone greeted us right away even though they weren’t able to register us immediately.”
“I am incredibly impressed by and thankful for the services I received at NMASC!!! EVERY person I have dealt with in that entire complex has been simply outstanding!!! You all deserve a round of applause!!! THANK YOU!!!”
“The attending nurse after my surgery was super! Thoughtful, informative, and considerate.”
“My anesthesiologist was informative, answered my questions, and was spot on regarding how I would fee after surgery. The block was very effective. Also, he could do some stand-up comedy on Jimmy Fallon when he retires! Kudos, Doctor!”
“The gal at the front desk was so great! Helped set the tone for the rest of my visit! I loved how she spotted me taking a sip of water in the waiting area—and scolded me!”
North Memorial Ambulatory Surgery Center –
Maple Grove is a Surgical Management
Professionals partnered center.